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FAQs

Frequently Asked Questions:

Where are KALEIDOSOAPS products made?

All of our products are proudly handmade by our compounders in Brooklyn New York. Formulated and made in the USA.

Does KALEIDOSOAPS have any stores or boutiques? 

At the moment we sell online only. We do not have any physical retail locations.

What is your Press Contact info?

For all Press inquiries please reach out to our PR team: KALEIDOSOAPS@KALEIDOSOAPSHOP.com

Sponsorships, Events, Giveaways?

KALEIDOSOAPS is only able to offer products, gifts or event sponsorship to our current Charitable Giving partners. Our Charitable Giving program supports small grassroots organizations working to reform the root causes of environmental, animal protection and ocean conservation/preservation issues. Although we strive to help as many organizations as possible, we currently don’t have the capacity to fund sponsorships, scholarships or personal fundraising initiatives. If you wish to learn more about the organizations we support, please view our list here.

What is KALEIDOSOAPS Mailing Address?

Yes, Please send enveloped mail to:
KALEIDOSOAPS
33 Caton Place, 
Brooklyn, NY 11218

Does KALEIDOSOAPS offer product samples?

Yes, with every purchase order we include up to two samples of different products for you to try. Its our way of saying thank you!

Where does KALEIDOSOAPS ship to?

We ship to any country/province that is serviced by USPS or UPS. Please check out the dropdown country list located in the checkout page. 

How long does it take to ship my order?

Currently, our processing period is 7 -10 business days (per our new Fall Launch) after we receive orders. This is subject to change based on where your package is shipping to and the size of your order. For more specific info on your orders processing time, you can email us at: KALEIDOSOAPS@KALEIDOSOAPSHOP.com-

Are your products Vegan?

Yes! Our entire brand is Vegan and cruelty free, so you can shop away with a clean conscious. 

Does KALEIDOSOAPS have a Product Catalogue?

We do, and we publish it on our site. If you don't currently see it we may be updating it to reflect our current seasonal offerings. Check back soon to view it. 

SALE ITEMS 

All sale items are sold as is. These can include products that are a bit less magic magical than the rest of our batch but still deemed sellable. All sale items as well our non sale items are final sale. 

Product Shelf Life

Product shelf life varies from product to product. We recommend using package-free products within 3-6 months to ensure ultimate freshness. Our Shower Gels, Shower Jellies, & Oil Perfumes have a shelf life of 12 months.

 

Don't see your question listed? Send us a question and we will trade for an answer at:

KALEIDOSOAPS@KALEIDOSOAPSHOP.com 

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