Due to the nature of our products and the hygienic standards we uphold we can not accept returns of any bath products other than our Bath Lights. Should you have any issue with your order please contact us and we will do our absolute best to assist you and make it right. By ordering our products and confirming your purchase you are considered in agreement with the KALEIDOSOAPS refund policy and the related Terms and Conditions.
Order cancelation may only be completed with 24 hours of oder placement. Cancelation requests must be submitted to customer service via email to KALEIDOSOAPS@KALEIDOSOAPSHOP.com. Orders canceled within the 24 hour policy will recieve funds returned within 3-5 business days. Any order cancelations outside this timeline will not have funds returned however will recieve total purchase amount including shipping as store credit to be used within 365 days of original order date.