We ship both Domestic & Internationally.
Purchases will be shipped via USPS from our Brooklyn distribution center. You can expect your purchase to arrive within 4-12 business days from receipt of your shipping confirmation email. For an additional charge, we can expedite delivery to most destinations in 1-4 business days.
- The shipping and handling cost for your order is based on the total weight of the order.
- Please allow up to 5 - 7 business days to process and pack your order.
- Orders are shipped on business days only. Business days are Monday-Friday, excluding public holidays.
- Delivery times shown below are based upon normal business volume. You may choose to upgrade the shipping method for faster delivery. Not all delivery methods are available to all areas
Of Approx. 3 Kg Or Less
Of Approx. 4.5 Kg
|Ground (48 states)
||3 - 5 business days
|Air (50 states)
||2 - 4 business days
* These are estimates subject to change and are calculated by our carriers.
Out of Stock Items
We apologize for the inconvenience this may cause. If your item is out of stock we will contact you to discuss how you would like the order handled. KALEIDOSOAPSHOP does not back order.
Order Cancellation and Changes
We do not normally accept order cancellations or changes once an order has been processed. If you have a question about your order, please contact us at KALEIDOSOAPS@KAELEIDOSOAPSHOP.com
When your order is shipped from our warehouse, we will send you an email to confirm your shipment - this email will include a tracking number and link to enable you to track your package. Tracking information may take up to 24-48 hrs to update from the carrier.
Can I ship to multiple addresses?
You will need to create a new order if you would like to ship to more than one address.
What shipping method do you use?
The majority of our packages are shipped by USPS or UPS. However, some packages may be delivered by an alternative carrier. For more information, please contact us at KALEIDOSOAPS@KAELEIDOSOAPSHOP.com
Do I have to sign for delivery?
You will not have to sign for delivery unless you tick the 'Signature Required' box in the checkout. However, by not ticking that box you are acknowledging that neither USP, UPS nor KALEIDOSOAPS are responsible for replacing the product in the event that your order is damaged or missing.
What do I do if I have special delivery instructions?
Unfortunately, USPS & UPS do not accept special delivery instructions for orders placed through KALEIDOSOAPS at this time.